Recovery Consult CA Legal & Privacy Information

Privacy Policy

This Privacy Policy explains how Recovery Consult CA collects, uses, stores, and protects information submitted through this website.

Important: Please do not submit highly sensitive information through website forms, including passwords, OTP codes, CVV numbers, full card numbers, seed phrases, or remote access credentials.

1. Who We Are

Recovery Consult CA provides consulting and coordination support for individuals seeking assistance after online investment scams, fraudulent trading activity, crypto-related scams, and similar online financial deception cases.

2. Information We Collect

When you use our website or submit a contact form, we may collect the following categories of information:

Your name
Email address
Phone number
Country or location information you choose to provide
Payment method information you describe in general terms
Approximate loss amount you voluntarily provide
Case summary, scam details, or supporting descriptions you submit through the form
Basic technical information such as browser or device data that may be collected automatically by hosting, analytics, security, or form processing tools

3. How We Use Your Information

We may use your information for the following purposes:

To review your inquiry and understand your situation
To contact you regarding your request
To provide information about possible next steps
To improve our website, communication, and service structure
To detect spam, abuse, fraudulent submissions, or website misuse
To maintain records related to inquiries and communications

4. What You Should Not Submit

For your safety, you should never submit any of the following through this website:

Passwords
One-time passcodes (OTP)
Seed phrases or wallet recovery phrases
CVV security codes
Full debit or credit card numbers
Bank login credentials
Remote access credentials or device control information

Safe to Share

General scam description
Approximate amount lost
Platform or broker name
Dates and payment method used
General transaction references

Do Not Share

Passwords or OTP codes
Full card details
CVV numbers
Crypto wallet seed phrases
Remote access information

5. Legal Basis / Consent

By contacting us or submitting your information through the website, you acknowledge that you are voluntarily providing your information so that we may review your inquiry and respond to you.

Where required by applicable law, we process information based on consent, legitimate interest, contractual pre-engagement communication, legal compliance, or related lawful grounds applicable to website inquiries and business communications.

6. Sharing of Information

We do not sell your personal information. We may share limited information only when reasonably necessary for website operation, communications, security, legal compliance, or service delivery.

This may include sharing with:

Website hosting providers
Form processing or email delivery providers
Technology, security, or anti-spam providers
Professional advisors where necessary
Authorities or legal bodies if required by law or lawful request

7. Data Retention

We retain submitted information only for as long as reasonably necessary for communication, recordkeeping, legal compliance, security, dispute handling, and operational purposes.

Retention periods may vary depending on the nature of the inquiry, whether communication continues, and whether any legal or compliance obligation applies.

8. Data Security

We take reasonable steps to protect information from unauthorized access, misuse, loss, disclosure, or alteration. However, no website, hosting environment, transmission method, or online storage system can be guaranteed to be completely secure.

For this reason, users should always avoid sending highly sensitive data through online forms.

9. International Website Access

This website may be accessed from multiple countries. By using the site, you understand that your information may be processed in jurisdictions different from your own, subject to applicable legal and technical arrangements.

10. Cookies and Technical Data

Our website, hosting provider, analytics tools, security services, or form processing systems may use cookies, server logs, or similar technologies to maintain website functionality, improve performance, detect abuse, and understand website usage.

Depending on your setup, you may be able to control cookies through your browser settings.

11. Third-Party Services

This website may rely on third-party tools or service providers for hosting, form handling, content delivery, analytics, security, or email communication. These third parties may process data in accordance with their own privacy terms and technical policies.

12. Your Rights

Depending on your location and applicable law, you may have rights regarding your personal information, including rights to request access, correction, deletion, restriction, or objection to certain processing.

To make a request regarding information you submitted through this website, you may contact us using the email below.

13. Contact Information

If you have questions about this Privacy Policy or want to contact us regarding a website submission, you may reach us at:

Email: support@recoveryconsultca.com

Website: recoveryconsultca.com

14. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in website features, legal requirements, operational processes, or service structure. Any updated version will be posted on this page.

15. Disclaimer

Information submitted through this website does not create a lawyer-client relationship and does not constitute legal advice. Recovery Consult CA provides consulting and coordination support only, and outcomes vary depending on the facts, timing, payment route, evidence, and applicable third-party or legal frameworks.